In case you want to exchange product(s)
• Orders are exchangeable within 30 days from issuing the receipt.
• Product(s) must be returned in their original case.
• In case of receiving wrong orders, exchange will be done for free within 1-3 business days for orders in greater Cairo & Alexandria , 2-7 in Sinai, Matrouh and Upper Egypt, while 2-5 business days in other cities.
• In the case of exchanging correct orders, orders will be subject to shipping fees.
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In case you want to return your shipment:
• Charges are refundable within 30 days of issuing the receipt.
• Products must be returned in their original case.
• In case of returning due to a manufacturing defect, a total refund will be made within 14 business days through (Bank Accounts – Bank or Mobile wallets) as cash refunds are unavailable.
• In case of returning orders for no reason, the refund can be replaced but the shipping fees are to be paid by customers
I am just writing to let you know that I am very pleased with the two t-shirts I ordered from your site. The cotton is excellent quality – thick and soft, as well as being sustainably sourced and organic which is wonderful. Also, the experience of ordering from your site is easy and the customer service is friendly and helpful in tone. So bravo! I have been on a life-long search for the perfect white t-shirt and yours is very close to perfect. If I were to leave an advice a little, I prefer more of a cap sleeve, and my round-neck neckline a little higher, and the length of the t-shirt to be a little bit shorter.
– Youssef Youssry
I am just writing to let you know that I am very pleased with the two t-shirts I ordered from your site. The cotton is excellent quality – thick and soft, as well as being sustainably sourced and organic which is wonderful. Also, the experience of ordering from your site is easy and the customer service is friendly and helpful in tone. So bravo! I have been on a life-long search for the perfect white t-shirt and yours is very close to perfect. If I were to leave an advice a little, I prefer more of a cap sleeve, and my round-neck neckline a little higher, and the length of the t-shirt to be a little bit shorter.