n case you want to exchange product(s)
• Orders are exchangeable within 30 days from issuing the receipt.
• Product(s) must be returned in their original case.
• In case of receiving wrong orders, exchange will be done for free within 1-3 business days for orders in greater Cairo & Alexandria , 2-7 in Sinai, Matrouh and Upper Egypt, while 2-5 business days in other cities.
• In the case of exchanging correct orders, orders will be subject to shipping fees.
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In case you want to return your shipment:
• Charges are refundable within 30 days of issuing the receipt.
• Products must be returned in their original case.
• In case of returning due to a manufacturing defect, a total refund will be made within 14 business days through (Bank Accounts – Bank or Mobile wallets) as cash refunds are unavailable.
• In case of returning orders for no reason, the refund can be replaced but the shipping fees are to be paid by customers
I have actually placed several orders with you over the last year or so. Everything has been great – I exchanged one order and it was all done quickly and smoothly.
Rated 4 out of 5
–Tasnim
Lovely. Thank you
Rated 5 out of 5
–Bassem Hassan (verified owner)
اللون تحفه وشيك
الخامه ناعمه جداً وخفيفه
عيش حياتك
أتمنى يتاح منها
V neck shape
– Farah Victor
I have actually placed several orders with you over the last year or so. Everything has been great – I exchanged one order and it was all done quickly and smoothly.
– Tasnim
Lovely. Thank you
– Bassem Hassan (verified owner)
اللون تحفه وشيك
الخامه ناعمه جداً وخفيفه
عيش حياتك
أتمنى يتاح منها
V neck shape